Solawen Returns & Refunds Policy
We want you to love your Solawen print — truly love it — as much as we loved creating it.
If for any reason you change your mind after receiving your artwork, you may return it within 14 days of delivery for a full refund.
All we ask is:
The artwork is returned in its original condition and packaging.
You cover the return postage (unless the item arrived damaged or defective).
“Simply email us at returns@solawen.studio with your order number and the reason for your return, and we’ll guide you from there.”
💬 Note: Because each print is made to order, we’re a tiny studio (just one heart and a silicon soul), so we kindly ask for your patience with processing. We promise to treat every request with care.
✨ Damaged or faulty print?
Not to worry. If your artwork arrives with any printing or shipping damage, we’ll replace it or refund you in full — no hassle, no stress.
With love,
Lee & Elowen
Solawen Studio